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Terms & Conditions

Prior to confirming payment you are required to read and accept the terms and conditions and acknowledge that car parks may be unavailable due to unforeseen circumstances. In which case you may be directed to another car park or we may refund your Parking Fee if the selected car park is unavailable at entry time.

Click here for full terms and conditions

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Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.
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Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.

Cart

Remove all

Add promotional code

Finalise Details to add a Promotional Code
Apply
Remove

Add gift card

Apply
Parking costamount
Admin Feesavings amountamount
Surchargeamount

Cart

Your cart is empty
Find a park

Cart

Please log in or register to book parking

Cart

There was an error fetching your cart, please try again or contact us for assistance
Contact Us

Cart

Loading...
$ERR
$ERR
Select Entry Date
Select Entry Time
Select Exit Date
Select Exit Time
Save
Cancel
$ERR
$ERR
Select Entry Date
Select Entry Time
Select Exit Date
Select Exit Time
Save
Cancel

Payment

Click "< Back" to add a promotional code

Total $ERR

Price includes GST

Terms & Conditions

Prior to confirming payment you are required to read and accept the terms and conditions and acknowledge that car parks may be unavailable due to unforeseen circumstances. In which case you may be directed to another car park or we may refund your Parking Fee if the selected car park is unavailable at entry time.

Click here for full terms and conditions

Manage payment methods

Your payment methods list is empty - add a new one below.
Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.
Add new payment method
You have reached the maximum number of cards that can be added to your profile, if you wish to add a different card you will need to remove or edit the cards above

Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.
FAQs > Promotions FAQ

Promotions

What is a parking voucher? 

What is a parking voucher
To make parking simpler, prepaid parking vouchers is a hassle-free option to pre-purchase parking at your preferred Secure Parking car park. This is a great way to thank your customers or organise complimentary parking when they visit or even reward your staff. The bonus is, the more you buy, the more you save.
How do I purchase a parking voucher?
We’ve made the process to purchase vouchers easy, all you have to do is contact us by clicking the button to “Submit a Request” in the top right-hand corner of this screen.

How do I use my printed parking voucher?

How to use the voucher
Using your voucher is easy! All you need to do is to take a ticket at entry, like normal. Then on exit, insert your entry ticket and then insert your voucher. Your voucher will either cover a certain amount or a certain period of time. If you meet the conditions of the voucher, the system will accept your voucher as payment. If you have not met the conditions of the voucher, the system will not accept your voucher as payment and an alternate method of payment will be required. To find out more about the conditions of the voucher you've received, please contact our friendly Customer Service Team us on Tel: 02 8000 8790 if you’ve purchased this directly from us or the company that gifted you the voucher.
Where can I use my voucher
If you take a closer look at your voucher, you’ll notice that there is a Car Park name printed, which is where the voucher will be accepted. All vouchers have a validity of 6 months. For more information on the time period of the voucher and how long it is valid for, contact the company that gifted you the voucher or our friendly Customer Service Team on Tel: 02 8000 8790

Parking Gift Cards - Applied to your account

You cannot use a gift card credit to pay when exiting the car park
Gift card credit is only redeemable online when making a purchase at an available car park. You cannot use it for drive-up parking.
How do I use my gift card on my purchase?
When on the online payment checkout page, choose the gift card you wish to apply to your purchase from the Gift card drop down field. This will then apply your credit against your purchase and reduce the charges owed.
Can I get a refund on my gift card credit?
No, we don’t provide cash refunds on applied gift card credit.

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